[Resolved]  Qnet — My friend and upline misguided me with the wrong information

Address:Vihan direct selling company(india) Pvt Ltd

Sub: Refund Request for IR ID - IN626236
‌Hi,

I have been made to invest in QNET investment by giving improper/incorrect/incomplete Knowledge of this company(Eg.They have not informed the company name while I ask to them after collecting my amout and later they have told me and they also create an business gmail account for me and phone number is my referrer number yesterday I ask them whether you have create an account for me i ask to them they said yes we have created an account but we forgot to tell you like that simply my upline told me yesterday) . Still I don't know about qnet information and updation from my phone number or email id. Yesterday only I have received gmail account when I ask to them. But they collected my personal gmail account and phone number but they didn't give these details simply they have created and the information will see by my friend and if they should have informed me about my roles and responsibilities earlier means i have not invested in this field. Which is not suitable personally for me . Later after the welcome meeting only i come to we need to jion some direct referrer in this field which is not suitable literally for me sir/madam.i asked so many times about this they said after ONBOARDING you will come to know & after next session you will know before that you need to invest the money. Like that they told after investment I ask to them I need my money my friend just told me that now discussion will be there what ever doubts you have you please ask to sir like that. Final training completed and I ask to them if I want to earn within one month what I have to do like that they told please jion two members like that. So many times I ask to them whether I have to jion Or not they won't say clearly. They simply brain wash me.

Without proper information and knowledge, they have purchased (2 watches) products from company and two watches are with me I ask to them whether you taken my amount and you have purchase watch to me like that I ask but they told ( company is providing gift to you for personal use like that) in invoice I have noticed that mail id is different and phone number also different i ask but my friend told me that that is not a problem you have received the products know that Before they didn't inform me the products are going to come company is providing like that they didn't inform me. They said me your money is not invested anywhere your friend (referer)only having and you can retain your money within 3 months which is against company policy & after some long time only they said but it is not clearly mentioned to me.

‌I have transferred 90, 000 rs to my friend(referer) account details after knowing the business is not suitable for me they are not returning I'm asking they are not responding
‌ I'm from fishermen daughter and my father is unable to go for fishing purpose due to health issues. And my mother is housewife. My family is supported by my uncle. He only take caring us. He is also fishermen. He also affected from health issues and operation also done with succesfuly and he is managing two families. I get help from him he lent money for weekly interest
‌He wants a rest of his life by taking risk on money and he gave to me if I'm good in life he can happy that his sacrifice so that only he arranged the money for weekly interest also. (If you need a proof I will summit photo). Please help me this word is from my heart SIR/MADAM without any fake.

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Oct 18, 2021
Complaint marked as Resolved 
I didn't get refund Amount from company side. The complaint didn't resolve from the company. I have send the products to the address given below. To: Vihaan Direct Selling (India) Pvt Ltd No.248, Khata no. 376, Byrathi Village, Bidarahalli Hobli, Bangaluru Urban - 562149 Karnataka Ph: 8861817669. But the products reached on 31.8.2021 . above phone number i have called him and I asked whether the products are reached or not like that I asked but still now he didn't give the products to the company.while I called him and ask when you will give the products to the company he is simply telling that within tomorrow or Monday like that. He is escaping one day from another day like that. I need immediate response from Company side they also didn't resolve my Complaint for refund process. India Support Centre this mail id is company customer mail id. Finally I need my refund amount 90000₹ from company. Still company didn't resolve the refund process. The complaint didn't resolve about refund process. I need refund process.
QNET customer support has been notified about the posted complaint.
Aug 26, 2021
Updated by Komathi G
Today I return the products to the courier office they said within 4 days the 2 watches are return to the company address below courier bill and packed items are there.

Aug 26, 2021
Updated by Komathi G
Courier bill below image

Aug 26, 2021
Updated by Komathi G
Courier number:
4154527
Aug 26, 2021
Updated by Komathi G
Without my permission my friend and my upline create email id for the company and phone number is my friend number I don't know whether they have created after my sense I come to know while complaint I need mail id at time I ask to them two days before(24.8.2021) at the time they have given to me they simply saying we forget to give you and we are working international business . Without permission they ordered two watches I ask to them they simply told me company is providing you gift and for personal use like that they told. Below I'm uploading invoice details.

Aug 26, 2021
Updated by Komathi G
Another invoice is for silver watch below I'm uploading invoice.

Aug 26, 2021
Updated by Komathi G
The policy have been given in email id but they themselve create mail id and then they didn't say anything about policy today only I got the policy from my mail id. Before two days back I got mail id but in my system mail id is not support ting because verification code is send to my friend phone number like that my upline and my friend created. And today mail id is supported after long time now I'm seeing the mail from company they clearly told about refund process today only I got the information. Before if they given me a policy I surely apply before itself below I upload details of the company

Aug 26, 2021
Updated by Komathi G
The person already affected from this company and he got refund from this company I have taken number from YouTube channel . He helped me two days before he login with my mail id and password from his system. He helped and send the mail to the company. Today only I have login to my mobile phone

Aug 31, 2021
Updated by Komathi G
Today the products are delivered

Sep 02, 2021
Updated by Komathi G
On 31.9.2021 the product reached to the company but still they didn't update about products details whether they have received or not, refund amount rupees 90000.My IR ID - IN626236. My Referrer My Friend : S.Sumithra(REFERER)
IR ID :IN 835825.she only collected 90000 from me I have a receipt and my upline name Yuvaraj but I don't know IR ID number.

Sep 03, 2021
Updated by Komathi G
to:below address I have send the product but still I didn't receive any response from your side.
Vihaan Direct Selling (India) Pvt Ltd
No.248, Khata no. 376,
Byrathi Village, Bidarahalli Hobli,
Bangaluru Urban - 562149
Karnataka
Ph: [protected]
I have contact to above phone number he told me product yesterday I will give to company and today morning I will give the product and finally he says on Monday he will return the product like that he is telling please contact him and ask the product for refund. I need immediate response from your team. Thank you.
On 31.9.2021 product has delivered

Sep 07, 2021
Updated by Komathi G
I need refund process immediately I have send the products on 31.8.2021.Still now I didn't get update from company side whether the product is reached are not like that. I need refund process immediately because I get my amount for weekly interest. So that kindly request you to take immediate step for refund process thank you.

Sep 12, 2021
Updated by Komathi G
Still I didn't get any updates from company, for refund process they didn't take immediate step. But I send the products and the products are received on 31.8.2021for refund process . Still I didn't get any updates regarding refund process. Please kindly request them to process immediately. I have arranged the money for weekly interest. I need to return back the money. For that you please urge them to refund the amount to me. Thank you
Oct 08, 2021
Updated by Komathi G
Today from company side they are telling transaction to my account is bouncing. Now they are asking new account.And already I have mentioned that my referer personally mentioned her own contact number. And mail I'd also created by her. But she get all details from but she didn't give my contact details to the company. But they were contact to my referer number but she didn't attend the call. Now they need another account details from me today I send another account details that also my bank account . The process is taking so longer. I'm paying weekly interest. Please ask them to transfer the refund amount to my account number. Below I'm attaching the company mail.

Oct 08, 2021
Updated by Komathi G
I kindly request you sir/madam to give the refund amount immediately. Thank you.
Oct 09, 2021
Updated by Komathi G
Yesterday night from company side they have mailed me that again transaction is bouncing like that the message came through mail. I have give two bank account details . Again they need another like that they are telling. Please kindly I request you sir / madam to rectify the problem in the company. I need immediate refund process. I'm still paying interest for that amount. Please tell to them to transact the amount.

Oct 10, 2021
Updated by Komathi G
I need to understand regarding the company is saying that again and again about bouncing back error in my account. I need to understand the what are the bounce back error in my account. Please refund my amount. Still I have given two account details. But they are telling bouncing back error. What are the bouncing back error please asked them to mail me the understanding of bouncing back error. Otherwise I need to open a new account.
Oct 11, 2021
Updated by Komathi G
Still I didn't get refund from Qnet. But they are telling account is bouncing. I have given two bank account. I need clarification about bouncing back meaning.
Oct 13, 2021
Updated by Komathi G
Still I didn't get refund amount. Kind, I request you to give the refund amount. I'm still paying weekly interest.
Oct 30, 2021
Updated by Komathi G
I paid 90000 rs to My Friend : S.Sumithra(REFERER)
IR ID :IN 835825.she only collected 90000 from me I have a receipt and my upline name Yuvaraj but I don't know IR ID number.
I got refund amount for products I have return know that amount rs 84610 I got from company. But remaining balance my referrer and my upline is not giving. I asked to them. They are telling that one day training session was happend at novotel we paid for you like that they are telling. Already they forced me to attend the meeting like that they told. But I informed that I won't come my parents won't allow me to come. My upline said you please inform your parents I'm going to attend software company tell lies to your parents and come like that my upline told me. I said to them I won't come. There is no policy of the company for attending training for one day have to pay rs 5390 like that there is no policy in the company. Whether they have paid or they used for own purpose also still I don't know. Because they didn't show me the payment proof also still. But I didn't attend the training also. Without my permission my referrer took my amount and what purpose she used I don't now she is telling that you were said at last minute you won't come like that. But they didn't inform me we have already paid amount to like that. Without permission everything was cheated by my referrer and my upline. I have a payment proof and whatsapp message. I need remaining balance from my referrer S.Sumithra(REFERER)
IR ID :IN 83582.
Rs. 5390 .
Remaining balance company refund to me. Please I'm still paying weekly interest. Kindly I asked her return me the amount.
The company does not have any policy that the customer have to pay one day training session amount and without attending also they have to pay like that.
Upline also telling we were paid amout to training and tax like that. I have attached received money refund rs 84610 from company side message also attached . I need remaining balance amount from my referrer. Rs 5390.

Nov 01, 2021
Updated by Komathi G
Still I didn't get remaining balance from referrer S sumithra.she is blocked me and she is not responding me. So that I asked to her with another friend but she is simply saying I won't give where ever you want you can complaint like that.
Nov 02, 2021
Updated by Komathi G
I didn't get balance amount from my referrer she is not responding my words. I'm still paying interest. 5390rs my referrer have to give without my permission she take my amount and she used. Company also not terminating. She is telling that wherever you want you can complaint. My side there is no problem so that only company is not terminating like that my referrer is telling
Nov 08, 2021
Updated by Komathi G
My referrer S. sumithra didn't send me remaining balance amount. Company is not taking action on to her. I'm still paying interest. I have lost so many amount. Due to qnet referrer.
Nov 15, 2021
Updated by Komathi G
My referrer didn't give the balance amount 5390rs.im still paying weekly interest. I'm from poor family. My father is fishermen. Due to heavy rain he usable to go for fishing purpose. I can't able to pay weekly interest. Last Monday 8.11.2021.my referrer told me if you silent I will return within one week like that she told me. Today only last date for returning the amount but from morning I'm messaging to her she is not replying my message but she is coming to online and going. Please ask the company to enquiry the referrer. I'm still paying interest. I'm not asking the interest. I'm asking my amount only. For 90000 I have paid 40000 weekly interest. She get amount July month 2021.5 months gone. But she is not giving balance amount. Asked her to give the amount to me. And asked the company to take step on to her. From morning I'm messaging to her she is not seeing the message also.

Nov 16, 2021
Updated by Komathi G
S.Sumithra(REFERER)
IR ID :IN 835825.
Upline:Yuvaraj
Still she didn't give balance amount Rs. 5390.
The but last week she told me within one week I will return your amount like that she told. One week gone and I'm calling her and messaging her she is not responding and now she doesn't give balance amount. Ask the company to take action on to her. I'm still paying weekly interest. Please help me for balance amount. Wherever you can complaint I won't mind anything. Company won't terminate me. My side there is no mistakes like that she is telling . Take action on to her.
Nov 16, 2021
Updated by Komathi G
I got the balance amount from my referrer thank you.
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Yesterday The products reached the Bengaluru and tomorrow it will reach to the receiver

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