[Resolved]  Qnet — need full refund, for partially.

I have purchased chairos watch on 5th, march, 2019 and requested refund on 7th, march 2019 for rs. 94, 000 in total. However, today, 4th july, 2019, vihaan direct selling india pvt ltd, refunded me only rs.89, 100. On 7th, march 2019, i have avlearly mentioned to cancel my ir ship also. Hence i hope, there should not be any deduction on my refund. Please do refund my full amount. I have already provided my bank details.

Ir id number: in784434
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Aug 12, 2019
Complaint marked as Resolved 
QNET customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2019
QNET Customer Care's response
Dear Mr. Rahul Menon,
We have checked your transaction details internally. You had purchased Chairos Lattitude (LS) which was invoiced at INR 89, 100 including the shipping and handling charges.

As per your request, within the guidelines of the company's refund policy, we had refunded the entire amount without any deduction. For more clarification, please mail your queries to support.[protected]@qnetindia.in. The concerned team will respond at the earliest.
Jul 06, 2019
Updated by RahulMnn
Hi Team,

I got refund only for 89, 100. However, I have paid Rs. 94, 000. I have already mentioned to cancel my IR ship. Hence there should not be any other charges from my amount. Please refund my balance amount of rs.4900 asap. I have all the transaction details for the Rs.94000. Consider this as a priority and do the needful.
IR ID: IN784434
Verified Support
Jul 08, 2019
QNET Customer Care's response
Dear Mr. Rahul Menon,

Please send the invoice copy which mentions that you have purchased the product worth INR 94, 000 to support.[protected]@qnetindia.in. The concerned team will revert to you with all the details.
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