Qnet company has collaboration with vihaan direct selling india pvt ltd.in india. I have entered in to this business without knowing much about this company. And i paid rs.94, 000 for purchasing the chairos watch on 5th march 2019, which is a product of qnet selling through vihaan direct selling india pvt ltd. Immediately after purchasing i realized that they are selling the products which has very low quality not worth more than 2000, for which i have spent rs.94, 000. I have requested refund for my purchase on 7th march, 2019. For the initial stage they have keep asking the same thing regarding my ir number and all. I have sent multiple emails to the team for the same and i have provided the relevant details to refund my money.
They have clear policy that if person raised request for cancellation in 30 days then will get full refund. I have raised request in march and still struggling to get my rs. 94000. Now it's been almost 4 months. Still i didn't get my refund. I have all the emails and the purchase order copy. I emailed them many times but i couldn't see any progress as it already passed 4 months.
Kindly please look in to this. Please see below purchase details.
1) purchase details :-
Ir id number: in784434
Order no: dn53778580
Transaction date: 05/mar/2019 18:59:08 receipt no: re13312629
Transaction description:purchase
Amount : rs. 89, 100 plus amount for registration. Was this information helpful? | 
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