Qnet — not received refund amount in 30 working days

I have got mail from qnet on 6th march that in 30 working days i will get my refund amount in my bank account as i have completed all the refund procedure but 30 working days had finished on 20 april but i didn’t got my refund amount yet. I called them they say that they have processed the refund to finance department.

I request the company to give my refund amount as quick as possible because i am facing a lot of difficulty due to this.

My ir id - in757170