[Resolved] Qnet — paid amount not refunded

[email protected]

from Nashik, Maharashtra

Address:

Vihaan Direct Selling India Pvt Ltd. H.L. No 2324/13, Site No. 7, Survey No. 225/2, HBR Layout, Krishna Reddy Layout Next to Masjid –E-Yusuf, Kalyan Nagar, Bangalore -, Pin 560043, Karnataka. 8861817669 Customer Care Email ID :- support.centre@qnetindia

Qnet company has collaboration with Vihaan Direct Selling India Pvt Ltd. in India. Independent Representative of company approached me and asked to invest Rs. 3 Lacs in the company but they later purchased product without my permission and I came to know this directly when I received purchase receipt in my email ID. After all this incident, I realized that these people cheated me so I raised request in the company to cancellation of product within 30 days. I did lot of research about this company and they have many cases all over India. Most of employees also got arrested in Banglore 3 years back.

They have clear policy that if person raised request for cancellation in 30 days then will get full refund. I have raised request in March and still struggling to get my Rs. 3 lacs. I called many times to them but every time they just give me assurance that your request is in progress.

Kindly please look in to this. Please see below purchase details.

1) Purchase details :- IR ID No : IN830756 Order No: DN53723750 Transaction Date: 28/FEB/2019 12:45:01 Receipt No: RE13304049 Transaction Description: PURCHASE Amount : Rs. 10, 040

2) Purchase details :-IR ID No : IN830756 Order No: DN53716632 Transaction Date: 27/FEB/2019 18:54:54 Receipt No: RE13302784 Transaction Description: PURCHASE Amount : Rs. 284, 375.00

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Jun 26, 2019

Complaint marked as Resolved

Qnet refunded amount.

QNET customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2019

QNET Customer Care's response Dear kartika chavan. We apologise for the inconvenience caused. QNET compensates its IRs through whom the sale is facilitated, on the basis of sale of ‘products’ only. The details of commissions are given in the company website under Policies and Procedures tab. kindly read it.

The company also follows a 30 day refund policy for all its products and services. Any customer, who is not satisfied with the product of the company, once complaint is established as genuine, always has an option of claiming a refund within the stipulated period. In case of any further queries, please share your concerns to support.[protected]@qnetindia.in or reach out to[protected]. We would be happy to clear all your doubts.