[Resolved]  Qnet — please help of refund my money from qnet

Address:Kuppusamy street, East Pondy Road, 605602

Qnet company has collaboration with vihaan direct selling india pvt ltd.in india. I have entered in to this business without knowing much about this company. And i paid rs.2, 65, 000 for purchasing the Vacation pakage on 15th february 2019, which is a product of qnet selling through vihaan direct selling india pvt ltd. Immediately after purchasing i realized that they are selling the products which has dont wanted not worth, for which i have spent rs.2, 65, 000. I have requested refund for my purchase on 15th april, 2019. For the initial stage they have keep asking the same thing regarding my ir number and all. I have sent multiple emails to the team for the same and i have provided the relevant details to refund my money.

They have clear policy that if person raised request for cancellation in 30 days then will get full refund. I have raised request in march and still struggling to get my rs. 2, 65000. Now it's been almost 5 months. Still i didn't get my refund. I have all the emails and the purchase order copy. I emailed them many times but i couldn't see any progress as it already passed 5 months.

Kindly please look in to this. Please see below purchase details.

1) purchase details :-
IR ID No.: IN661747
Order No: DN53591157 Transaction Date: 15/FEB/2019 19:56:17
Receipt No: RE13282886 Transaction Description: PURCHASE
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Aug 12, 2019
Complaint marked as Resolved 
QNET customer support has been notified about the posted complaint.
Jul 12, 2019
Updated by Brazil
No response of Qnet and my upline please helping regarding this..

Verified Support
Jul 12, 2019
QNET Customer Care's response
Dear Brazil,

We have checked internally about your issue. Our concerned team has replied to your query on the same day itself (May 20, 2019) and had requested for some details. Kindly share the required details with them.

Thanks
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