Qnet — Qnet IR misguided me with wrong information about this company

Address:

Vihaan direct selling, bangalore

Hello
This is SATHISH KUMAR MAYAVAN IR🆔 IN963996 from vriddhachalam, tamil nadu (india), your QNet IR (IN631380 MOHAN SELVARASU) MISGUIDANCE and CHEATED me.they not help me for back my money and not response my phone call he's number ([protected])...buy a useless product (QVI Club Gold Vacation Membership) without my knowledge. Still now it's fresh .I don't know how to use..
Product
GOLD VACATION CLUB M'SHIP + DIGITAL MEMBERS' BROCHURE & RESORT DIRECTORY

Total Amount Paid : INR 370, 400.00

money transfer he's bank account only. canara bank.. I attached transaction details here

Please note that you can also verify with your distributors or our upline who just got the signature about the Financial freedom, not even a word about what they are going to buy or any refund policy to us.

and it is our hard worked money which we are asking for refund as per the consumer law clause which we have already shared and you could understand the value of that money.

I'm ask the escalation matrix of refund process not the matrix of non compliance which is not going to be useful for us on taking any action of the distributors where our money is still a loss.

Your rules 2016
The central government has sent an advisory to state governments on the model framework called Direct Selling Guidelines 2016 for implementation at the local level

•UNUSED AND MARKETABLE PRODUCT SHALL BE TAKEN BACK AND MONEY SHALL BE REFUNDED.

Please understanding my family was lower level poor family..this money I borrowed in Bank loans past 1 year EMI was pending and they call me more time and threaded make police complaint about your loan EMI.

PLEASE 😫🙏🙏🙏 refund my money from Qnet