Qnet — Qnet- Requesting your immediate help in this matter of refund and cancellation of my IRship.

Respected Consumer Complaints body,

Vihaan Direct Selling in a Multi Level Marketing Company. The name of its parent company based in Hong Kong is QNET. They influence people by calling people to come and meet them, to discuss a business and to become partner in there business.

My IR ID - IN146962

Sponsor Distributor: IN165521

I was called by one of my ex colleague to discuss the business model. She involved her upline and setup a meeting with her. Even after two meetings, I was not aware of how the business is operating. I kept on insisting them to let me know the "HOW" portion of the business. She also did not share that we can get refund within 30 days i[censored]nsatisfied/other reasons. Even the name of the company was not disclosed to me.

I was constantly getting an image that i was going to work in an e-commerce portal website of around 3 hours any time during the day which was misleading. As i kept on insisting them to let me know my roles and responsibilities, i was not notified of such. They said that the HOW part is a secret of the business and would not be disclosed.

I was in a trance that this is a once in a life time opportunity and global expansion of the company is underway. Their exact method was saying that the company has started their global expansion and that they want partners. I was not notified about the investment then. They said that only one bandwidth is available and that too we have to complete within three days or else the expansion project will be over.

I was made to believe that i would earn around 3 to 4 crores per year and 6.1 lakhs per week by the means of power of duplication and the power of exponential. But they never let me know how the money was made and what were my roles and responsibilities. They pushed me to a position where you were made to believe that the monthly jobs are useless/not secure.

After saying all this, they forced me to arrange money as this is a once in a life time opportunity. I kept my Mothers jewels and obtained gold loan from the bank, those jewels were kept aside for my Sister's marriage. I let my referrer know the purpose of the gold. I was told that we would earn around 40k from the first month and that i would return back the gold in a span of few months. This was important as i already have personal loan to complete.

I was made to send 99, 000 INR (using Google Pay, will produce proof if necessary) and made a fund transfer of 51k to my referrer. My Debit card was used to purchase the following items.

1. 1 Silver Club Membership 1 3, 690.00 3, 690.00 USD
2. Vtube+ – 12-Month Subscription 1 528.00 528.00 USD

The money i sent other than the above products was 99k (Google Pay) plus 51k (Account transaction) but i received a receipt of product worth of 1, 28, 250 INR (Chairos Watch- please find below)

1 9101 Chairos Aquatica SS 1 53, 661.02 18% 9, 658.98 63, 320.00 INR
2 9102 Chairos Azure Gents 1 53, 754.24 18% 9, 675.76 63, 430.00 INR

I am not sure about the remaining 22k approx., as i did not get any receipt for the same. One more concern is, i have the watch receipt with me as an email(I did not get the product yet). It was purchased for me but i sent 1, 50, 000 INR to my sponsor and they have purchased the watches for me which was 1, 28, 250 INR (may be the rest was commission, I am not sure and was not notified.

Since it was split in a 4 different transaction of 50k+40k+9k+51K i was not able to track the expense). If the refund was initiated please let me know if it would be initiated to my account or to the account that was used to purchase the product(Referrer account). I am not sure if i would get the remaining 22k, as i do not have receipt and know what was it used for.

I came to know the company's name as Qnet only after 4 days of my purchase.

#All the copy of the transaction can be provided if necessary#

Even after explaining the situation, I was made to believe that the starting Investment is 5 Lakhs not below that.

The main thing is I was not aware of the following policy of the membership till now (Even if they are applicable to me or not),

The package can be used only in alternative years resulting it to be used in 1–3 -5-7-9 (Not sure if this is true as i was not informed about this)

The current crisis problem is, I recently requested for a refund, but i notified that only the amount of the watch will be refunded and that the distributor rights will be terminated which is a waste of money. Out of 5 Lakhs they let me know 1 Lakh will be refunded for the watches(Excluding some tax).

I am facing a heavy financial crisis where my grandmother and two siblings are corona positive. We do not have any money for their hospitalization and moreover, due to my Grandmothers previous medical condition, they have to perform Surgery urgently. I am in a situation where all the gold in my home is in loan i put for this business and the matter of three lives, as I type this complaint.

I request the company to please process with the refund as soon as possible and cancel my IRship. I work at a IT firm getting 34k Salary and my salary is going to bills and loans. They promised me that we will earn at least 30 to 40k per month starting the same month. My family is in a financial and a mental crisis of the debts, Sister's marriage and the life of my grandmother along with my 2 siblings.

REQUEST YOU TO KINDLY HELP ME WITH REFUND OF MY MONEY.
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QNET customer support has been notified about the posted complaint.
Jun 22, 2020
Updated by sathyanarayanan0495
It would be a great deal for me and my families future, if this refund is initiated. Please take my pleading into consideration.
Jun 23, 2020
Updated by sathyanarayanan0495
Respected Qnet support, I plead my case to you. I was not aware of the path i was stepping foot in. Please help me get my money back.
Jun 24, 2020
Updated by sathyanarayanan0495
Update - I have been contacted by them through Email. Thank you so much Consumer Complaint body. Hopefully i will justice here and get my life back.
Jul 01, 2020
Updated by sathyanarayanan0495
Hi Respected QNET Global team,

I have not heard from you for 5 days. Please let me know if you have any update on my case. I have / have been trying very hard to make you understand that I was mislead and due to that i have lost all my savings and Jewels.
I request you to please give me an update.

Thank you.
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