Qnet — Refund amount not fully credited

I joined qnet in the month of
January 19th 2021. My referrer
haven't provided enough
information while I am joining
qnet and backed my Ashish Paul
and my upline Devi Gullipalli
They haven't provided any
information. After joining i came
to know its qnet. I feel like
cheated and withdrawn from the
business.
I paid 4 lakhs Demand Draft to
VDS Enterprises in the form of
Demand Draft. Pavan is not all
supportive during my exit of the
business. They tried and forced
me not to withdrawn from the
distributor.
I sent an email to customer care
executive and the refund is
approved and the amount is
credited to Sanagala Kurba
Ramesh. I don't know his
contact details and they are
refusing to share the bank
statement of card ending with
6296. Deducting transactional
charges amount was credited
but my referrer didn't sent the
complete amount.
I paid Demand Draft - 4, 00, 000 to
VDS ENTERPRISES, In that
global support team deducted
253 USD (Rs. 18, 556)as
transaction charges. I should
receive 3, 81, 444 but recieved
3, 07, 000 from Pavan and 39, 570
from Indian Customer team. The
difference amount 34, 874 is with
th3 upline and when I asked
them they are saying as charges
but it was shared among
themselves and refusing to
share the balance amount with
me.
Kindly request you to interfere
and credit my difference amount
of 34, 874 as soon as possible.