Qnet — Refund not credited IR ID: IM380980

Hi Team,
We have initiated a refund request Nov 2023. The process has started but there is no progress after that. If the process is delayed we don't get any automatic update. As we have taken the amount as personal loan, every month delays is costing us the interest. May I request of the refund can be initiated with interest amount.
Below are the details.
Membership ID
IR Name: Deepa Rani
IR ID: IM380980
Amount - 502000 INR
Interest amount for 4 months 30000 INR
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