[Resolved]  Qnet — refund not received from upline

I have requested for refund from qnet and they have processed the refund to my upline ince he made the purchases. Now it is been more than a month since he has received his refund. He has not given the money back to me. This is to record a statement against him and to complaint against him in ncd department of qnet. My ir id : 727233
The details of my upline are
Ir id: in928027
Name: john paul raj lawrence
Mobile: +91-[protected]