[Resolved]  Qnet — refund of e cards

I gave qnet dd of inr 8 lacs. My uplines purchased products worth rs 740, 000 which later on i claimed as refund. However there are e cards (Wallet balance) of rs 59, 200 which qnet has not refunded me. They claim that since i haven't purchased anything from it the refund can't be claimed. My so called uplines are also not supporting me in this matter. Please help
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Jan 5, 2020
Complaint marked as Resolved 
QNET customer support has been notified about the posted complaint.
Nov 30, 2019
Updated by pkulkarni227
My IR ID is IN 658131 - Prateek Kulkarni. I gave Qnet DD of INR 8 Lacs. My uplines purchased products worth Rs 740, 000 which later on I claimed as refund. However there are e cards (wallet balance) of Rs 59, 200 which Qnet has not refunded me. They claim that since I haven't purchased anything from it the refund can't be claimed. My so called uplines are also not supporting me in this matter. Please help
Verified Support
Dec 04, 2019
QNET Customer Care's response
Dear Mr. Prateek Kulkarni,

Thank you for reaching out to us. With reference to your query, we have checked internally and found that the concerned team reached out to you on December 2, 2019. They have clarified all your doubts.

Thanks
QNET India Support Centre
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