[Resolved]  Qnet — Refund request in 170368

HI Sir/Mam
I recently started the business with the referral of ( RIJIL T K - IN 179725 ). while the referrer did not explain me about the business model, and now came to know ( MOCK CALL SECTION ) the real business model .I am not interested to this kind if business.
So i request you to consider this mail, return the product and refund my amount. save my family in this financial issue

Uplines have signed to me several documents for up lines safety. i am sure to know company not promote this business model.

uplines chating sequence attached they have told only it E commerce business, Weekly approximate 1 lakh rupees earning business, at that time my upline no earned this amount.

Sir, your internal processing charge reduce any amount no problem for me please consider this genuine case.

my product details are mentioned below

Nutriplus product : Rs- 68060/-
Oritsu dinner set : 165100/-
Home pure zayn : 62250/-
Chairos watches ; 165800 + 161000 = 326800/-

Thanks and Regards,
SIBIN VARGHESE
IR ID: IN170368
PAN NO: AYIPV1870F
MOBILE NO: [protected]
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Nov 12, 2021
Complaint marked as Resolved 
QNET customer support has been notified about the posted complaint.
Nov 12, 2021
Updated by insibin
Nobody contact to me in this time the current complaint status is Resolved why this action, please reopen this complaint and solve my issue.
Nov 22, 2021
Updated by insibin
Dear team,

I have registered my complaint regarding the refund on 12.11.2021. I haven't received any response from the qnet customer support team till now and customer support forum showing status as received. I request you to help me for solving this issue.
Nov 25, 2021
Updated by insibin
Dear Distributor,

Greetings!

This is with reference to your mail dated[protected] seeking refund for the products you had purchased on 21-May-2021 from Vihaan Direct Selling India Pvt Ltd.

We regret to inform that your request for product cancellation cannot be processed since the purchase was done on 21-May-2021 which is beyond 30-day Buy Back policy.

In service,
India Support Centre
Vihaan Direct Selling (India) Pvt. Ltd.
Nov 26, 2021
Updated by insibin
Dear team,

My upline was not given me information about the business for the last 4 months. He gave all the false information about this business. He told me it is an E commerce business and he earns 1 lakh rupees per month. He didn't tell me this buisness is done through net work marketing and He didn't let me attend any meetings that I can understand this is not an e-commerce business. I came to know about this business in a training section 4 months after I joined. In this 4 months my upline didn't let me attend the training sections that explains the real business model. My upline didn't follow companies policies and purchased the products without my knowledge. My upline was cheating me and he never let me know about the 1 month return period also. So I request you to consider my genuine case and take necessary actions in favour of me. I invested this money by pawning my families and relatives gold. I accept any reduction in my refund due to company policy. Kindly help me in this situation.

Thanks& Regards
SIBIN VARGHESE
IN 170368
Nov 26, 2021
Updated by insibin
My compliant not solved. Please solve this issue
Dec 01, 2021
Updated by insibin
Still my compliant is not solved, please reopen this issue.
Dec 12, 2021
Updated by insibin
Still my compliant is not solved. Plese return accepted all products, refund my money.
Dec 27, 2021
Updated by insibin
My upline was not given me information about the business for the last 4 months. He gave all the false information about this business. He told me it is an E commerce business and he earns 1 lakh rupees per month. He didn't tell me this buisness is done through net work marketing and He didn't let me attend any meetings that I can understand this is not an e-commerce business. I came to know about this business in a training section 4 months after I joined. In this 4 months my upline didn't let me attend the training sections that explains the real business model. My upline didn't follow companies policies and purchased the products without my knowledge. My upline was cheating me and he never let me know about the 1 month return period also. So I request you to consider my genuine case and take necessary actions in favour of me. I invested this money by pawning my families and relatives gold. I accept any reduction in my refund due to company policy. Kindly help me in this situation, Upline misguided chat history below attached

Complaint comments 

Comments

Dear team,

I have registered my complaint regarding the refund on 12.11.2021. I haven't received any response from the qnet customer support team till now and customer support forum showing status as received. I request you to help me for solving this issue.
Still my compliant is not solved. Plese return accepted all products, refund my money
My upline was not given me information about the business for the last 4 months. He gave all the false information about this business. He told me it is an E commerce business and he earns 1 lakh rupees per month. He didn't tell me this buisness is done through net work marketing and He didn't let me attend any meetings that I can understand this is not an e-commerce business. I came to know about this business in a training section 4 months after I joined. In this 4 months my upline didn't let me attend the training sections that explains the real business model. My upline didn't follow companies policies and purchased the products without my knowledge. My upline was cheating me and he never let me know about the 1 month return period also. So I request you to consider my genuine case and take necessary actions in favour of me. I invested this money by pawning my families and relatives gold. I accept any reduction in my refund due to company policy. Kindly help me in this situation. Upline misguided chat history below attached.

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