[Resolved]  Qnet — reg : qnet-refund delayed over 100 days

Address:QNet HongKong
Website:www.qnet.net

Sir/Madam,

QNet Distributor ID No : IN280745
Name : RAMAKRISHNAN S

I returned my products to your Qnet logistics department on July 31, 2020 through tracking number VCM636509. Products are received and they also confirmed from their end on Aug 4.But I only received a partial refund of my RSP amount of Rs.6960.Not my returned purchase products amount of Rs.110050+77900=187950.

RSP product details ::

Nutriplus Fibrefit Duo Pack + Nutriplus Qafe Duo pack - 6, 960.00

RSP amount is credited in my bank account on September 24, 2020.

Remaining product details and amount below ::

Sharp Plasmacluster + Kent Water Purifier - 77, 900.00

CHAIROS Crusader LS watch - 110, 050.00

Total product purchase amount is Rs.187950(Remaining amount not refunded).

It was more than 100 days, still my remaining amount is not credited in my bank account.

I followed India support centre many times for the past 100 days but they are not responding to my queries..They told only the same thing it's been forwarded to the concerned(financial) department.Last update from India Support centre on Sep 28th for regarding my queries after that yet to respond.

Now my grandmother has had a heart transplant, I'm in shortage of money. I'm in urgent need of money. have contacted indian support centre for this, they are not responding correctly. I have to arrange money within the next two weeks for operation, please help me to get my money back.

Qnet My Refund Case Number : CVN[protected]

Kindly Please look into this and escalate this issue to the concerned department.

Qnet Mail ID ::

Global : global.[protected]@qnet.net
India : support.[protected]@qnetindia.in

Qnet Regional Office ::

Units G-L, 21/F, MG Tower
133 Hoi Bun Road, Kwun Tong
Kowloon East, Hong Kong
Tel: +[protected]
Fax: +[protected]
Mail : www.qnet.net

GLOBAL SUPPORT CENTRE (GSC) Office :

Level 3A, QI Tower, Block C, PJ8
No. 23, Jalan Barat, Section 8
46050 Petaling Jaya
Selangor, Malaysia
Tel: +[protected]

I have attached my product purchase bill and last QNet support centre msg for your reference.
+4 photos
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Dec 24, 2020
Complaint marked as Resolved 
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