Qnet — The people in qnet and account disabled

Hi I enrolled in qnet in September 2021 with IR ID : IN346965 firstly A Person named Rishabh Rajput LDC who lives in Delhi Under Harpreet and Mamta who shifted in Dubai didn’t sent me my products which qualifies for the Money Laundering. And when I asked for the portal my portal was disabled and no KYC done which they handed over me. So they gave me form to fill a 2 months back i filled it right away. And so accordingly my portal should have been activated till now . But when I am constantly asking him about the update he is not answering about the same but only talks about getting more people everytime . Please help me resolve and get my products or refund for which I have requested. Thankyou DEVIKA