[Resolved]  Qnet — Upline misguided with wrong information - IR ID: CU350830 - Elavani

Address: N NO 18 O NO 71 SWAMI BAKTHAN

Hi Sir/Madam,

No proper response from Qnet customer service. Once of the worst customer service ever seen.

My upline introduced me to this business without any information of network marketing saying it's a E-commerce business with RS.136450.69 in USD DOLLAR 1670 as investment.

PAN CARD NO.:CRKPS3919M
ADAHAR CARD NO.:[protected]

even in the middle I have asked that this type business is not E-commerce and still he insisted you'll get success and didn't tell this business type until the refund period.

They misguided with wrong information. after 20 days I have asked about real business of Q-Net. then only I know real one. Now I am personal not interested to do this business in Q-net.

According to consumer protection act 2019, customer not satisfied in product, amount need to refund.

and also, I have sent the email to global support / India support team, email is enclosed to this email.
[protected][protected][protected][protected]

----- Forwarded message -----
From: QNet eStore
To: "[protected]@yahoo.co.in"
Sent: Wednesday, 29 March, 2023 at 05:14:22 pm IST
Subject: QNET DN[protected]New Zealand) ELAVANI S

CREDIT / DEBIT CARD CUSTOMER RECEIPT

PURCHASE CONFIRMATION

Customer ID: CU350830
Order No: DN68496752 Transaction Date: 29/MAR/2023 19:41:57
Receipt No: RC13406973 Transaction Description: PURCHASE
Sponsor IR: IM394185
Sponsor Name: S ELAVANI
Customer Name: ELAVANI S
Residential Address: NEW NO18, OLD NO71, SWAMP BATTAN STREET, RAMALINGAPURAM, CHENNAI 0000 New Zealand
Shipping Address: NEW NO18, OLD NO71, SWAMP BATTAN STREET, RAMALINGAPURAM, CHENNAI 0000 New Zealand
Shipping Contact No.: [protected]
eMail Address: [email protected]
Transaction Summary
Item Number Product Quantity Unit Amount Paid Amount
1 Tripsavr Advance 1 1, 670.00 1, 670.00
Shipping and Handling Fee:
USD 0.00
Total Amount Paid :
USD 1, 670.00
Auto Default Product
Product Migration

----- Forwarded message -----
From: Customercare - QVIClub
To: CU350830 ELAVANI S
Sent: Tuesday, 25 April, 2023 at 06:39:54 pm IST
Subject: Global Support Center | CU350830/ELAVANI S/TM719884/Tripsavr Advance/29/Nov/2028 active CRM:0136631

Dear Elavani S,

Warm greetings from QVI!

Thank you for your email.

Please be informed that QVI is not authorized to approve and/or process refund requests. We will endorse the refund request to our Global Support Team for further assistance.

Email: global.[protected]@qnet.net | +[protected]General)

Email: support.[protected]@qnetindia.in |[protected]India Support Centre)

If you have any other concerns regarding your holiday products, you may reach us from Monday to Friday (12:00 PM - 06:00 AM HKST) via call at +[protected] or a free web call on www.myqvi.com, or by sending us an email at [protected]@myqvi.com.

Thank you.

Rania

+[protected]
www.myqvi.com

https://www.consumercomplaints.in/qnet-b110785