[Resolved]  Qnet — vihaan direct selling india private limited - qnet qnet / qvi club - multi level marketing company

I have been scammed.

I was called by mr shaik rafi to discuss the business model. He explained me that i need to buy few products of the company, post which i shall become a partner in there company. When i asked what is the work i need to do, it was simply explained that you should trust us it is completely legal and you will be earning good income from it. He never even told me the name of the company. Now i have following complaints:

(1). After my investing money (By buying products which actually had nil market value) i was told that it is a multi level marketing company. To earn money, i need to fool my friends and relatives to invest money in it from which i shall get a commission.in the initial discussion i was never told that it is a multi level marketing company.

(2). They sold me a holiday package for ₹187427.13/- saying that you get 21 nights absolutely free stay in five star resorts to be used in five years.in this sale they never told me the following:
- at the time o[censored]sage they will charge usage fee which will come to around rs 3000 per night.
- secondly, the resorts have no ratings. They actually cost only rs 3000 per night, resulting in complete theft of my ₹187427.13/-.
- thirdly, the pacakage can be used only in alternative years resulting it to be used in 1 – 3 -5 years only.

(3). Further, they wanted me to buy other products such as green tea, honey of total value of rs 25, 000/-.in addition to the travel package they sold me four cream bottles (Paris radiance company) for rs 20, 000/-

Believe me i have attended few meetings of there company and have come up to the conclusion that it is a complete fraud company.

Request you to kindly help me with refund of my money.

Ir and transaction details are as follows

*ir id*: in174164

*product*: tripsavr pro package
*mode of payment*: my upline made the payment. I transferred the amount to his personal account in good faith.

Customer id: cu712333
Order no: dn52726796 transaction date: 07/dec/2018 19:49:26
Receipt no: rc10926316 transaction description: purchase
Sponsor ir: in174164

*date of payment*: 07/dec/2018

Note 01: as mentioned above, my upline made this payment on 07/dec/2018 on my behalf without my knowledge and asked me to transfer the amount on 13/dec/2018 which i transferred to his personal account.

Note 02: the total amount for tripsavr pro package is ₹187427.13. And i came to know about this amount when my upline shared a picture of this amount on whatsapp.

I'm also attaching the picture of the amounts mentioned for your reference.

I tried reaching several times on phone and sent numerous emails. And i got a call last month on 24th dec 2019 by a representative just to confirm my complaint about the products. Can you imagine a call almost after an year and she also sent an email regarding the discussion.

However, after a lot of research i found https://www.consumercomplaints.in website and i'm hopeful that now justice will be done and i will get my refunded.

In the end i just need tripsavr pro holiday package amount refunded which is ₹187427.13/-. I'm ok if they deduct some charges and refund the amount.

*please help me process the request as soon as possible*

Regards.
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Mar 2, 2020
Complaint marked as Resolved 
QNET customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2020
QNET Customer Care's response
Dear Mr. Bhartiya Nagarik,

Thank you for reaching out to us. With reference to your query, we have checked internally and found that physical products are yet to be received, also team has sent you a form. Kindly send the filled form at the earliest so that the team can investigate quickly on this matter. Once we receive the products and filled form the concerned team will get in touch with you on further process.

Thanks
QNET India Support Centre
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