[Resolved]  Qnet — withdrawal of membership and refund of the amount

Hi,

Regarding ir code is : in184218 and you can contact me at my registered email address.
I am contacting on behalf of my wife id, which is registered with qnet on 5th jan2020.
I had several communication with qnet support team regarding withdraw request from qnet membership and on 4 feb'2020 they sent me ecard for money refund and they are suggesting me to "you may sell the e-cards to your network in order to get cash."

Is this correct process??? I have given my money to qnet then why they are not transferring the entire money into my registered bank account???

Kindly give your input and resolve my withdrawal request asap.

Thanks
Deepak
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Mar 19, 2020
Complaint marked as Resolved 
QNET customer support has been notified about the posted complaint.
Feb 13, 2020
Updated by maxdeepak
Hi Team,

Can you please update me about my concern???

Thanks
Verified Support
Feb 17, 2020
QNET Customer Care's response
Dear Mr. maxdeepak,

Thank you for reaching out to us. With reference to your query, our concerned team will get contact you shortly.

Thanks
QNET India Support Centre
Verified Support
Feb 17, 2020
QNET Customer Care's response
Dear Mr. maxdeepak,

Thank you for reaching out to us. With reference to your query, our concerned team will contact you shortly.

Thanks
QNET India Support Centre
Complaint comments 

Comments

Hello there Deepak/qnet,
I am stuck in same situation as yours..
Can you please guide me how did you resolve it?
Is there a way to get your e-card redeemed and get cash back in your bank account?
Please help..I will be grateful.
Thank you.

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