Qrioh Retail — Order not yet received after more than a month.

I placed an order for a Samsung Galaxy C9 phone on Qrioh on July 27, 2021. It has been over a month and I have received no response from the company about the status of my order. This is beyond unacceptable and one of the worst experiences I have had on any e-commerce platform.
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    Qrioh Retail Phone
    +91 11 4561 1134
    +91 92 7888 2010 (WhatsApp)
    Qrioh Retail Address
    BH Block, Shalimar Bagh, Delhi, Delhi, India - 110088
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