[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — [protected]wrong commitment) | |||
Bad services and lier company i am very frustrated from connect services and wrong commitment i have been disconnected connect broadband in 31.03.2017but connect executive come again and tell me that now we will paid good services in rs.299.00 with free calling of 299.00 and with 5 gb data (4mbps) after that 1 mbps unlimited then i agree with him and i again ready for new connection at my home on july-2017 but i have received first bill rent is 399 and 38.96 is calling charges extra i have already has been complaint on dt. 07.07.2017 in customer care of connect broadband but they reply that your request is pending till now so i am very frustrated with connect broadband commitment anand kumar([protected]) Was this information helpful? | |||
Sep 24, 2017 Complaint marked as Resolved Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint. Verified Support Aug 24, 2017 Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Connect Customer, This is in reference to your e-mail regarding dispute of bill plan. Would like to inform you as you had word with one of our team member that complaint is resolved. Disputed waiver of Rs 57 posted to your account & same was communicated you. below is the waiver details which was posted to your account. [protected]/AUG/2017 Rental Waiver 38314596 CR 57 CRC.MANJEET.1708166 POSTED - ANAND KUMAR WAIVER POSTED 57 RS AS CUSTOMER DISPUTE MIGRATION RELATED (1 JULY 2017 TO 17 JULY 2017 Thank you for choosing Connect. Yours Sincerely Customer Care Team | |||
 2 Comments | |||
Comments
We need urgently copies of all bils from 1.4.17 as we did not receive hard or soft copies
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This is regarding my wifi broadband connection for Account number 2523670 and connect phone number.
The WIFI has been non-functional for more than a month now. I want to terminate it. I logged on to the website and found a bill of 3, 304! But why the bill is being charged when it was not functional at all.
The WIFI has been non-functional for more than a month now. I want to terminate it. I logged on to the website and found a bill of 3, 304! But why the bill is being charged when it was not functional at all.
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+91 17 2509 0000 [Head Office]
B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055