[Resolved]  Quadrant Televentures / Connectzone.in / Connect Broadband — disconnect my internet connection

Address:Chandigarh, Punjab, 160023
Website:cselfcare.infotelconnect.com

Hello sir/madam,

This is karan verma from house no. 1125, sector 23 b, chandigarh. The connection is on my name [protected]. I am really very very frustrated with connecting service. I have started a new connection 9 months ago. Since the day of installation connection is not working, many times complained to your customer portal for solve my technical problems. Still, there is no permanent solution from your side. I must say i had made mistake to take a connection from connecting. I am still requested to your customer portal to solve my networking issue but nobody comes to my home till two days and this problem after four days generated. Last month your office employees contact me on my above telephone number to solve the issue and issue waiver amount to adjust the connection bills amount but nobody till coming to my home and solve this issue.
2. I need a serious reply from company side and i want to disconnect my internet connection, but till now nobody solves my technical as well as wrong money bill generated.in that case, i will not pay any bill which is sent by the company to us that is sure from my side. Because the net is not working since the day of month june so i am not liable to pay any bill.
Kindly look into the matter.
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Sep 11, 2017
Complaint marked as Resolved 
Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
Dear Connect Customer,

As you had a word with one of our executive " Jyoti" Wherein she informed you that your technical complaint has already been resolved also guided you to make you payment to start you services rest committed waiver can be process further once your services will get start .she will coordinate with you further regarding your services .

Regards
Connect Team.
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    Quadrant Televentures / ConnectZone.in / Connect Broadband Phone
    +91 17 2509 0000 [Head Office]
    Quadrant Televentures / ConnectZone.in / Connect Broadband Address
    B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
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