| Address: | Ludhiana mall road |
I am lovely sharma received call from connect ludhiana mall road office in oct -2021 regarding broadband connection for only rs 300 per month from ms prabhjot kaur.
With this offer i agree to install after installation the installation boy ask me to pay rs 300 then i call to prabhjot regarding this, she suggested me to pay this is your first month rent.
After one week i got an call from mohali that my current plan is 499 rs then i speak with them that am not want thia plan as i got info from prabhjot for rs 300 .they suggest me to talk with ludhiana office.
I call same time after that prabhjot told me that she will resolve me issue and assure me to continue.
After one month i got bill of rs 549 or above.then still not any resolution then i mailed for disconnection and remove .i received mail for resolve but no solution even they told me to pay bill and submit router to nearest shop but why i am not walk to any shop for connect shop or call someone for connection if they send someone to install then they have to send someone to remove.
I get many calls for legal action on daily basis.but no solution.
They increase bill amount every month without any usage .
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