Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — I am complaining about deduction of billing of connect broadband

Manpreet Singh Mny's

from Bengaluru, Karnataka

Address:	144001
Website:	www.connectzone.in

Hey,

My internet was not working in july for 10 days. So i register a request for deduct amount of 10 days in next bill. But my bill was not deducted in next bill.
I have requested 3-4 time for deduction of amount. But they did not approve my request.
Till now my internet bill in coming rs.[protected], even my internet plan is rs800 per month. It's my 3th or 4th month to pay regular overamount bill.

Now i want cut my internet connection, but they told that clear your previous balance after that proceed.

But why should i pay 10 days amounts, even that 10 days my internet was not working.

Was this information helpful?

No (0)

Yes (0)

Aug 7, 2017

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Customer,

This is in response to your complaint on which you have mentioned your complaint against bill payment for your connection,
Sir, You haven't Mentioned your connect number in your complaint & you personal number is also not mentioned where we could contacted you.
Pls You can write us with your number so we can help you further.

Yours sincerely,
Customer Care Team

From Connect Numbers Dial:
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]