Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — Needs improvement in speed

zee cam

from Patiala, Punjab

Address:	Chandigarh, Chandigarh, 160045
Website:	ConnectCare.in

Hello every one! I recently registered CONNECT broadband connection last month. Their executive told me speed up to 8 Mbps as described in their online tariffs at www.ConnectCare.in and I was told that at-least i will get 7 Mbps, even at peak time. Although their speed is good & more than 7 Mbps but at peak time, speed falls below 8 Mbps and I want dedicated 8 Mbps or above speed. Ii will request CONNECT technical team to please provide higher speed options in sector-45 A chandigarh.

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Jul 29, 2017

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Customer,

This is in response to your complaint in which you had mentioned high speed for data usage, we would like to informed you that sir, currently we have lots of good plans & services are available with us where you can get good high speed, there are many good offers are coming where we are providing very high speed to our customers. Pls Contact us for you query or you can write us on our mail for your queries.

Yours sincerely,
Customer Care Team

From Connect Numbers Dial:
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]