[Resolved]  Quadrant Televentures / / Connect Broadband — threat type messages after disconnection

I used connect broadband for a while in my office and got it disconnected properly while i was shifting my office from that location.

I surrendered the modem and charger at their office. Also, paid the bill as per their calculations at the same time online and got a receipt of the same.

After around 2 months i just started getting the below sms from them which is kind of threatening.

Mr. [protected], we have sent your details to our advocate for legal action against you at district courts chandigarh as you didn't pay rs.227 for using connect no. [protected] despite repeated reminders. For settlement, contact [protected]

While i did not get any message, email or phone call from them after disconnection. And at the time of disconnection, it was a full and final settlement so there is not sense of any pending bill as well.

When i called the number they provided, they said "ok, just pay rs 227". When i asked what the bill is for, he said "i am here just for settlement".

It just feels like humiliating and harassment.

Worst experience with any provider as a consumer.
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Aug 6, 2021
Complaint marked as Resolved 
Quadrant Televentures / / Connect Broadband customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2020
Quadrant Televentures / / Connect Broadband Customer Care's response
Resolved and reverted
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    Quadrant Televentures / / Connect Broadband Phone
    +91 17 2509 0000 [Head Office]
    Quadrant Televentures / / Connect Broadband Address
    B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
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