Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — Wifi318603

Sham Arora

from Pune, Maharashtra

Address:

Jalandhar, Punjab, 144021

For the last five days my wifi connection is out of order. I am daily booking complaints with customer care deptt. Daily receiving false replies like fault has been repaired, now you can connect. And another reply, our engineer is visiting your place to look into the matter. It seems your executives are making me fool

Please do the needful at the earliest possible.
Sham arora
[protected]@ yahoo.com

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Jul 29, 2017

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Customer,

This is in response to your complaint in which you had mentioned that you were facing issue while accessing services. Complaint regarding this issue was raised by at our help desk on 22 July 16, it took time to resolve as there was mass outage issue due to you had faced problem that issue was resolved after that & same was communicated to you also.& post taken confirmation from your side regarding your connection complaint was closed from technical department.

Yours sincerely,
Customer Care Team

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Comments

Mohali Mohali

from Patiala, Punjab

Connect broadband is serving best internet access to its customers at Chandigarh & Punjab. There May be some technical fault, which needs very time to rectify it. I feels proud to say that, more than 97% of CONNECT broadband users are satisfied.
Chandigarh users may visit www.ConnectCare.in for Local plan details of connect broadband services