Queendesignstudio.com — defective and fake product

I had ordered blue full length long one piece frock from queendesignstudio.com instead of that i got old saree teared at so many places & having bad smell. I messaged one of the person belongs to company whose mobile no. ([protected]) was given on receipt over the packeged product.. First he replied that how can he help me.. After that when i complaint about the wrong product but he didnt response.. So many similar complaints are there on that site. That might be from surat.. Coz address given on the receipt was 17 nilkanth surat