Quick Heal Technologies Pvt Ltd — quick heal internet security

Website:

www.quickheal.co.in

This is mr. Pushpal ganguly from kolkata and i am one of your old customer, using quick heal from the year 2009. My ticket id 253115.

From more than a month has passed my problem invalid license issue has not been solved by your team even after sending all the required documents both from my registered mail id [protected]@yahoo.com & my own id [protected]@infrawebmarketing.com.

Last mail i send on 17th april from my registered mail id by attaching my purchase bill and renew invoice bill but still no response from quickheal support and neither my problem get solved. My mob no is [protected]

As a result i have to pay heavy price as for this my office website get infected with virus as browser protection and other protection were not working due in activeness of my quickheal from last 1 & half month. Now without reason i have to spend around rs 12000 for redesigning my company website.

You tell me who is responsible for this? Why my problem not yet solved even i invest in your company by taking your product? Is this is the way you provide service to customer? Either solve my issue immediately or refund my remaining 1 year validity amt or pay me compensation for the extra investment i need to pay my developers for reviving my website.