Quick2mart.com — quick2kart order no: #3688, receipt, from april 20 2017 neither received product and not received refund - reg

Address:560100
Website:quick2mart.com

Reference: quick2mart, address plot-9e, electronics city, phase-1, hosur road, bangalore, karnataka-560100, contact +91-[protected], [protected], [protected]. [protected]@quick2mart.com

Dear sir/maddam

In reference to above this is to submit regarding at quick2mart.com online purchase & payment of rs.12900/- for 3 emi on dated 20/04/2017 at 8:12 pm, towards purchasing of 1.5 ton voltas split ac on discounted price, billing transaction reference no: #3688 for your reference. Up to now they not delivered ordered product and their contact no is also switched off with, which contact number they finalized the deal that is +91-[protected], anil (Code-1432), +91-[protected] samir malik. Then i send mail also at "[protected]@quick2mart.com for delivery of the same but their is no response up-to 1 week.
Then again i got call from +91-[protected], dipak from quick2mart.com for payment of additional (100%) amount for the same items, which i denied to pay and told them that you have to make delivery of ordered items on billing time term and condition without any delay. Then they send a separate mail which is mentioned below. For your kind information.
Billing process.

Inbox
[protected]@quick2mart.com

Apr 28 (4 days ago)
To me
Dear customer
We will appreciate your patience, previously you had placed order voltas
1.5 ton 5 star split ac red (185ey (R). You had paid 60% value of that
Order as per you guided, due to courier issue you will need to generate
100% value of that product, you will need to pay 40% value. This value is
Refundable.

Thanks & regard
Quick2mart.com

When i denied to pay any more and based on several follow-up action they canceled transaction send return mail which are mentioned below:
Dear customer

Your order has been canceled on 29 april. Your order cancellation id #3457, we will initiate your refund on your account you will be receive your
Amount with in 45 working days.

But they not refunded me and for refunding they asked initial to repay rs.7900 to refund at a time rs20000 as per their company policy. Which i denied to pay. As per cancellation terms i waited for 45 days for refund but no action then i got a call from +91-[protected] that at least you pay 2000+60 through paytm then we will refund all paid amount at a time through imps in 30 second after receiving payment. Which i paid through paytm which mentioned below:

paytm cash sent
• to: [protected]
paytm cash txn id [protected]
•[protected]:43:08 pm
Rs 2, 000
-
Success

paytm cash sent
• to: [protected]
paytm cash txn id [protected]
•[protected]:48:49 pm
Rs 60
-
Success

After receiving this payment they switched of all mobile contact no and up-to now i did not receive my amount.

Hence requested to please look into the issue and help me to come out from this issue.

Thanks & regards
Tej pratap singh.
Cell-[protected].
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Plot-9e, Electronics City, Phase-1, Hosur Road, Ba
    India
    File a Complaint