Raajnett — Broadband connection not completed despite so many requests

Address:

Chennai, Tamil Nadu, 600097

Its been 3 weeks since i registered for a new broadband connection. The installation is not yet done and when asked for refund, i am not getting any response.

I am wondering what kind of people are employed in the customer care..! Every day i am calling the customer care and they keep on chanting the same thing that they will arrange a call back. Till date nobody bothered to call me back. Even the sales person (Suresh - [protected]- who came to my house to collect the payment) doesn't respond when i tried to reach him. When i dialed from my landline number, he picked up my call, but when he realized that its me, he disconnected the call.

I am totally disappointed and frustrated with raajnett and not sure what to do.