[Resolved] Raajnett broadband — Professional cheaters | |||||
I am Jinoy from Sholinganallur, Chennai staying in Ramaniyam Gauravv apartment. I have paid 1529/- for a connection on 26th Nov 2015. I have the bill with me). The sales person Mr. Sirish (+91 [protected]) promised connection in 7 days. After 2 days I got a call for address verification. After that no one contacted me. Today is 14th Jan 2016. Even after 50 Days, They have not given connection. Custome care section is not picking up the call in complaint section. Its my luck some times they attend and will say "Next week you will get the connection". I have contacted their manager Mr Suresh (+91 [protected]) and his manager (+91 [protected]). But not giving a solution for this. Customer care section does not have a track of calls. Everyday I need to explain from bigining and they will say, they will register and installation team will contact me. But never ever I got a call from Raajnett. Raajnett as a part of Raaj TV is collecting money from public and cheating them. When I asked the customer care for the refund, they informed refund will take 2 months for processing. Either I need the connection, or I need refund immediatly. Was this information helpful? | |||||
Apr 5, 2016 Complaint marked as Resolved I got the amount back. I went to their head office and collected the amount. RaajNett customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
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Raaj Nett Managing Director Number[protected]. Let us all buzz this cheater for the lost money.
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I called the customer care service, they replied as "your installation assigned to tech team they will install within two days".
Not sure how many two days I have to wait :( . I need my connection should be installed immediately.