Raajnett — False commitment and worst response.- need refund..
V
Vivek Thirumoorthy
from Dhanbad, Jharkhand
Address:
Chennai, Tamil Nadu, 600125
Website:
www.raajnett.com
After lot of calls from sales guy and also frequent visit to home, the sale guys told me that i will get extra one month free service and also 20% deduction monthly bills after 4 months if i take 40 mbps - 80 gb plan and he assured they will update this information in backed as well. I finally convinced and paid 3800 rs to raaj net and the receipt number is 24271 and i took 40 mbps - 80 gb plan. But then i got call from address verification team this morning, from[protected] and during that time i asked that guy about the offer and he said there is no such offer on end and i'm surprised and conference the sales guys then the sales told speak in rude on why told about this offer to address verification team and i'm again surprised and he cut the call and all this is know to the address verification team guys and i asked what to do with and he said he will call you back and again he called me back saying the this offer is not feasible and we will put penalty on sales guys and then i said sir this is not fair bcz and i don't see that as good while taking new connection. The reason i took connection is only due to the commitment that is made to me for 4 months and 20% reduction and now it is not possible i don't need the connection and i need the money back. Please let me know how quickly i can get the money back and also what mode you pay back the money. I need response asap.
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