Raajnett — Internet down is for last 4 days.

Address:	600045
Website:	raajnett.com

Hi Team,

I got the connection on 8/08/2016 and I started facing the issue from very next day. Somehow it was fixed. Again I got the issue on 15/08/2016 and till now Internet connection is not coming. I have called multiple times to you and ticket was raised and closed without resolving it. I was promised multiple times by your representative that it will resolved in 1 hour or two or by evening but it has not be resolved. I have been informed that there is an issue with fiber cable and it is being fixed. Can you tell me how much time will it take to fix a wire? 4 days?. I believe that you also understand that this the time of competition and people will not wait for 4 days for getting the issue fixed. I believe it was my mistake that I trusted on you even after reading bad reviews. Kindly look into the issue and fix and take some responsibility. I wanted to go for higher speed but I opted for basic plan, only because I wanted to check your service. I have really got the very bad experience. Thank you for understanding.