Raajnett — Internet not working for more than 2 weeks

Address:

Chennai, Tamil Nadu, 600004

Last month i took raajnett internet connection for 3 months prepaid for 1mbps unlimited tariff. I have paid 1720 for 3 months prepaid internet for 1 mbps connection. From the second day, internet service down is for more than a week. Once connection congress, it's disconnecting more than 1000 times every minute. Worst internet service provider i have ever seen.

Getting message from customer care that, connection will be down for more than 72 hours.

Is this the acceptable outage for 3 days by any internet service provider?.

This is the message...
Dear customer, we are in the process o[censored]pgrading our network. We are doing this with minimal downtime or no downtime due to which you may be facing speed related issue. We are hopeful that our upgradation will get completed in the next 72 hours. We regret the inconvenience caused if any.

If they don't have proper network, why they are coming and advertising.

My sincere advice to raajnett, please close your company and upgrade your network, take more than a year also.

Once all the network are upgraded then start advertising for new connection.

Please don't bluff people and take away the people s hard earned money