Raajnett — New installation not done

Darwin Hr

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu, 600116

Gave my installation fees on 09/10/2016 ([protected]), and till now it's not given and no proper response from the executive who collected the money. worst customer care service can't even speak properly, suffering a lot n they are telling fiber cable bending. please let me know when will i get my connection. i have requested new connection from raajnett with in a day they come collected for documents and money. they promised to provide the connection with two days but keep on following them, it more that 15 days. not even received call from them. it is been very frustrating. customer care people not even responding to our calls.
For getting money from they called me every half an hour. now they are not picking my calls. it is worst service i have seen...

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RaajNett customer support has been notified about the posted complaint.

Oct 27, 2016

Updated by Darwin Hr Hi
I Have applied for a new connection 15 days ago
While getting the connection the sales guy used to call me daily and ask me when you want connection
and once we paid the money then there is no response from them and one day they ended up telling that connection is not feasible in my home
and when we send the mails for refund or call the customer care there is no proper reply from them
Now the Sales guy is not picking the call
Fed up with such activities
Please do the needful

Oct 28, 2016

Updated by Darwin Hr Hi I paid 1074/- on[protected].Till now I didn't get any installation calls.May I know when will I get my new connection..Gave my installation fees on 11/10/2016([protected]), and till now it's not given and no proper response from the executive who collected the money.worst customer care service can't even speak properly, suffering a lot n they are telling fiber cable bending.Please let me know when will I get my connection...

Reg
Chander