Raajnett — No Customer Care and Frequent Disconnection

Address:	600122
Website:	raajnett.com

I' am Prakash T (MVM3430) using Raajnett for past 4 months. I' am not happy with the speed earlier, later its good but when it gets disconnected, then it will take minimum 1.5 days to get the connection back and you wont get any deductions for these days, on an average you will lose around 4 to 5 days in a month.

And, the worst part comes now, the all praised Customer Care of RaajNett. They actually dont have any customer care setup, which is they dont even care for their customers. I use to call their customer care[protected], where you will be frustrated to the core it will goes beyond 30 mins waiting time and you will never connected to Customer care officer and to my knowledge there is only one person to attend the calls.

I ' am actually residing 5 mins away from their Head office (Kolapakkam) and now a days i'll straight away go to their place for raising complaint and again they dont listen to you and ask you to raise the complaint in Customer Care number!

This will be my last month o[censored]sing this ISP only because of their Customer care and frequent disconnection.

Attached the screenshot of the calling time today (1st Feb'17)

Thanks,
Prakash
[protected]