Raajnett — Not providing internet service or the money

Address:	Chennai, Tamil Nadu
Website:	raajnett.com

Raajnet is a internet service provider in chennai. Iam resident of Mugalivakkam. My account no with them is MVM2595. Their service is so pathetic, I didn't get internet service after the Vardha cyclone. I was calling them weekly thrice for restoring the connection and sometimes visiting their Manapakkam office but in vain they say it will be fixed by tomorrow or in 2 days. Iam hearing this till now. Even after writing mail no action was taken, I threatened them that I will take up with TRAI still no response. I forwarded the mail to TRAI with copy to Raajnet still not responded. Got upset the way respond then I asked them to refund either that's not happening. I don't know how to make them understand the pain of customer. Need to take up with consumer form, someone has idea please let me know.