Raajnett — Poor speed while browsing.

Address:

600073

I had taken a RaajNett BB connection after checking the speed of my friends house. Actually it is a fraudulent tricks played by RaajNett work. I have taken 4 Mbps scheme. When I check speed through speed test.net it shows the speed ranging more than 4 Mbps at the same time when I downloaded a file themed was not even 4 Kbps. I have taken print screen both the the speed and sent to Customer care. Absolutely no action. When I try to contact customer care over phone ([protected]) after option 2 to talk to Customer Care Associate, I will get only recorded music and voice stating your call is very much important and wait. This msg may come even half an hour but we will not connection to make our complaints. This is another technique from RaajNett.

I have sent so many mails to [protected]@raajnett.co.in. Neither technical person nor customer care people responded so far. Even there was no acknowledgement from RaajNett for receipt of our complaints.

How to resolve the issues??Who will help us??

What is the roll of TRAI?? Whether we can go to consumer court???

At least we can convey our displeasure to our friend through email or Facebook/Twitter at least let them not get trapped.