[Resolved]  Racold — complaint no[protected] is cancelled without solution & consent.

Address:

Vadodara, Gujarat, 391776

Captioned subject message received from bt-racold. With reference to above i state that technician attended but problem is not solved. He found part valve is burnt. While installed gas pipe is not fitted with vicer. Water heater gas geaser is under warranty & dealer advise me if you installed by your plumber it is o k no problem. This is happened so i ask you who is responsible? It is not my fault so i demanded replacement instrument. Technician also told me if part is replaced it is chargable. I told why should i bear? Regarding this i cotacted dealer but he is suffering from paralysis & undergone icu treatment. Then i decided now part valve charges is pay by me later on i talked to dealer. Immediately called technician jigneshbhai but he is out of our area and told me tomorrow he will attend. So looking to above situation i request you not to cancell my above complain.