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Racold Thermo Ltd.
| Website: | www.racold.com |
Address
Gat No : 264/265/374/376, Chakan-Talegaon Road Chakan Pune District Maharashtra India - 410501 |
Customer Care Phone Numbers and Contacts
Phone:
Fax:
Fax:
+91 21 3567 4850
+91 21 3567 4851
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Racold related photos (29)
Racold water heater Panel cracked
Despite of repeated problems in the product the company is not replacing the product.
Denying warranty and no response for my complaint
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Racold Photos
Racold water heater Panel cracked
Despite of repeated problems in the product the company is not replacing the product.
Denying warranty and no response for my complaint
Not working
Water heater is not working
Geyser 5 litre
Geyser Leakage
racold solar tank leakage
Racold Complaints & Reviews
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I was purchased 10 ltr Racold geyser inthe month of August 2020 and installed in the same month . after 2 months geyser not...
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Racold — Racold Omnis Wifi Geyser-25 L
Purchased a Racold Omnis Wifi Geyser 25 L from a local dealer on 16 February 2021. Installed next day. The WiFi module did not work from day 1--unable to connect to the network. 3 technicians visited one after the other over 10 days--spent 2 hours each but could not connect. Tried multiple devices and 2 separate wifi networks
Now the company has stopped responding.
Wasted extra Rs 3500 on the WiFi model which did not work for even 1 day.
Now the company has stopped responding.
Wasted extra Rs 3500 on the WiFi model which did not work for even 1 day.
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Apr 07, 2021
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Racold customer support has been notified about the posted complaint.
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Racold — Water not heating
Hi Team,
Racold gyzer not heating the water. Could you please help us to resolve the issue.
As this is the second compliant post using.
Thank you.
Racold gyzer not heating the water. Could you please help us to resolve the issue.
As this is the second compliant post using.
Thank you.
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Mar 20, 2021
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Racold customer support has been notified about the posted complaint.
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Racold — No response for service even after registering a complaint
We have called for Racold geyser service and the service boy is postponing by saying he will come the next day, he has done it for almost a week and has stopped answering calls, hence we registered a complaint, even after registering a complaint service hasn't been provided yet. Can I sue Racold for this in consumer court
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Mar 19, 2021
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Racold customer support has been notified about the posted complaint.
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Racold — Geyser tank leaking [Resolved]
Geyser not working since mid February. After continous follow up a technician sikandar visited our place on 24.02.202, charged...
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I have installed 2 units of racold alpha pro 200 Ltr solar water heater in my house in 2019. The water in both the units is...
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Racold — Water tank leakage issues
I raised water tank leakage complaint to service center, toll free and now through to the whatsapp and webpage as well.
But even after following fro more than 2 months issues haven't pot fixed.
Last week I raised through email ID as well but a auto response and then nothing has happened.
But even after following fro more than 2 months issues haven't pot fixed.
Last week I raised through email ID as well but a auto response and then nothing has happened.
Read full review and 1 responses→
Feb 16, 2021
Complaint Status
Racold customer support has been notified about the posted complaint.
Dear Customer,
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
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Racold — Current appear on heater
Current appear on heater
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Feb 16, 2021
Complaint Status
Racold customer support has been notified about the posted complaint.
Dear Customer,
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
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Racold — Geyser 15 liters
Not working and it is giving shock
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Feb 15, 2021
Complaint Status
Racold customer support has been notified about the posted complaint.
Dear Customer,
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
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Racold — Thermostat problem
Heating is not being stopped.
Read full review and 1 responses→
Feb 13, 2021
Complaint Status
Racold customer support has been notified about the posted complaint.
Dear Customer,
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
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Racold — Leakage to air release valve of solar tank
Water spilling out of air release valve of solar tank as system is fitted with pressure pump, presently i hve closed valve of solar tank.kindly send TECHNICIAN for Repairing as i cannot use solar water heater.
Read full review and 1 responses→
Feb 09, 2021
Complaint Status
Racold customer support has been notified about the posted complaint.
Dear Customer,
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
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Racold — Geyser of Vakola
My Water Geyser is not working from last 3 days, plz find the below details for your reference:
Company : Racold
Model : Pronto Neo SS 1V 4.5 KW
PN[protected]
Company : Racold
Model : Pronto Neo SS 1V 4.5 KW
PN[protected]
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Feb 01, 2021
Complaint Status
Racold customer support has been notified about the posted complaint.
Dear Customer,
I would like to assist you with your concern. Please share your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
I would like to assist you with your concern. Please share your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
Dear Customer,
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
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Racold — Not heating up.
While using the geyser, suddenly the indicator lights went off but the power switch light was on. Now the water is not getting heated. Please attend the issue.
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Jan 28, 2021
Complaint Status
Racold customer support has been notified about the posted complaint.
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Racold — Complaint Number 160823754
Raised a complaint on 11th January 2021 for Racold Omni 25 liters water heater. Still no service person visited. its under warranty and such a worst response for reputed company. I would not recommend buying this again.
Read full review and 1 responses→
Jan 23, 2021
Complaint Status
Racold customer support has been notified about the posted complaint.
Dear Customer,
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
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Racold — Racold Geysers
Bought five Racold Gysers few months back of 15 & 25 litres.
Only half bucket hot water comes in single use and that also of less temperature. Please send technician to check immediately.
Address:
Pradeep Kothari
Bungalow no. 239 - North Lake,
AAmby Valley Sahara City,
Post: Ambavane, Lonavala 410401
Only half bucket hot water comes in single use and that also of less temperature. Please send technician to check immediately.
Address:
Pradeep Kothari
Bungalow no. 239 - North Lake,
AAmby Valley Sahara City,
Post: Ambavane, Lonavala 410401
Read full review and 1 responses→
Jan 14, 2021
Complaint Status
Racold customer support has been notified about the posted complaint.
Dear Customer,
I would like to assist you with your concern. Please share your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
I would like to assist you with your concern. Please share your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
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Racold — Racold pronto neo 3ltr
Geyser not working
M.[protected]
M.[protected]
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Jan 14, 2021
Complaint Status
Racold customer support has been notified about the posted complaint.
Dear Customer,
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti
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Hello there
I bought a 30 liter geyser from your company that had problems from day one. I made your company...
I bought a 30 liter geyser from your company that had problems from day one. I made your company...
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I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.
For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com
Regards,
Dipti