[Resolved] Racold — electric geyser
2nd floor, Eastern wing, Nyati Unitree, Nagar road, Yerwada, Pune, Maharashtra, India
AbAbhinav Reddy N on Nov 11, 2019
I had contacted to racold customer care executive before buying the product regarding the installation service they responded and said that the installation process will be done within 48hrs after delivery if i register so i had registered on the same date for registration on[protected] amd waited for the installation but it’s been 15 days now no installation done yet
I had spoke with the customer care team and raised the complaint frequently but still no response from them
Kindly help me with this
Complaint marked as Resolved Jan 6, 2020
[Nov 11, 2019] Racold customer support has been notified about the posted complaint.
Verified SupportRacold Customer Care's response, Nov 13, 2019
I'll surely assist you with this. Please share your registered contact number or complaint number and my service team will connect with you at the earliest for further help. Alternatively, you may call us on [protected]/[protected] for any assistance you require.
Verified SupportRacold Customer Care's response, Dec 04, 2019
I am still awaiting your details. Kindly provide the same via so that I can have my team get in touch with you to resolve your issue.
Verified SupportRacold Customer Care's response, Dec 06, 2019
As I haven’t heard back from you, I am considering your case as closed from my end. Feel free to write back in case you require any assistance in future.
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