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[Resolved]  Racold — Gas geyser complaint

Ur compainy product is waste of money ur customer servies is very bad my geyser was not working till one weak i had complaint two time in a weak first complaint was on 14/01/2017 and second complaint was on 24/01/2017 but no one came to look after its running under garanty.reply me regarding this msg ur servie man is comming or not if he came when he reach to u if not gave me the reason why he is not comming i gave u 2 or 3 days regarding to this msg otherwise i go to the consumer court .
Address-28-A Space vatika near badi sabji mandi sikandra agra
Ph.no.: [protected], [protected].
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Complaint marked as Resolved Mar 2, 2017

Complaint Status


[Jan 26, 2017] Racold customer support has been notified about the posted complaint.
Verified Support
Racold Customer Care's response Jan 27, 2017
Dear Rohan,

Sorry for the inconvenience you have faced. We have noted down your details and have escalated your issue to our concerned team. They shall get back to you as soon as possible.

Warm Regards,
Team Racold
Verified Support
Racold Customer Care's response Jan 30, 2017
Dear Rohan,

We understand that your concern has been addressed. Do let us know for any further assistance.

Warm Regards,
Team Racold
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    Racold
    Customer Care Service
    Customer satisfaction rating
    72%
    Complaints
    219
    Pending
    0
    Resolved
    153
    Racold Phone
    +91 21 3567 4700
    Racold Address
    Gat No : 264/265/374/376, Chakan-Talegaon Road, Chakan, Maharashtra, India - 410501
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