[Resolved] Racold — geyser

جاوید احمد گنائ

from Srinagar, Jammu and Kashmir

Address:

192303

Dear sir
Greetings of the day.
I mr. Javaidahmad ganai nagisheran from district shopian. Complained to customer care about my geyser problem. One of yourexecutive has registered my complaint and gave complaint no as said subject. And said within 48 hrs technical person will attend today is 04/01/2019 that is 4days x24hrs are over nobody turned up. Do let us us know to whom we have to contact to resolve my issue.
Regards
Javaid...

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Feb 15, 2019

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

Racold Customer Care's response Dear Javaidahmad,

I would like to discuss and address your concern. Please message your product details, complaint number or registered contact number so that I can arrange a callback at the earliest.

For service related information, call[protected] / [protected] or register your complaint online by visiting www.racold.com. You may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com

Regards,
Kapil

Verified Support

Jan 11, 2019

Racold Customer Care's response Dear Javaidahmad,

I am yet to receive your details. Please share the same and I will quickly look into your issue.

Regards,
Kapil

Verified Support

Jan 14, 2019

Racold Customer Care's response Dear Javaidahmad,

As I haven't received your details. Your concern has been closed from our end. Do get back to us in case of any query.

Regards,
Kapil