[Resolved]  Racold — geyser not working after installation

I have complained about my issue two days before. Then they told me that next day technician will come. Now already two days but still i am waiting. I called local racold technician from myself and he told me that he is coming but now 24 hrs passed but nothing. Its very inconvenient. I am going to complain in consumer forum. Then we will see what there reply. My contact no.- [protected]
Was this information helpful?
No (0)
Yes (0)
Jan 28, 2019
Complaint marked as Resolved 
Racold customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2018
Racold Customer Care's response
Dear Sanit,

Sorry for the inconvenience you've faced. I have noted down your details and have escalated your issue to the concerned team. They shall get back to you as soon as possible. Appreciate your patience in the meantime.

Regards,
Suzane
Verified Support
Dec 28, 2018
Racold Customer Care's response
Dear Sanit,

I have received a feedback from my team that your issue has been resolved. I hope you’re satisfied with the resolution. You may write back to us for any further assistance. Please do share your valuable feedback with us as it will help us to serve you better.

Regards,
Suzane
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Racold
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    350
    Pending
    0
    Resolved
    201
    Racold Phone
    +91 21 3567 4700
    Racold Address
    Gat No : 264/265/374/376, Chakan-Talegaon Road, Chakan, Maharashtra, India - 410501
    View all Racold contact information