[Resolved] Racold — installed but not started

[Resolved] Racold — installed but not started

B Bandu Digrase. from Pune, Maharashtra

My name is d s digrase i have purchased your gas geyser model no dgi 5l cf lp lpg and serial no dgi[protected]. My address is near bhavsar panch bangow akola m. S. The geyser installed by plumber but not started. So please look in to this matter and do needful. I have tried to start but not started. I have totally fed up because it is new one and having problem. I have also contacted to dealer but he suggested to contact costumer care. Your costumer care no found always busy and unable to contact. So again i request please look in to this matter and do needful. Thanking you. Was this information helpful? No (0) Yes (0)
Dec 12, 2018 Complaint marked as Resolved Racold customer support has been notified about the posted complaint. Verified Support Oct 29, 2018 Racold Customer Care's response Dear Bandu, I would like to assist you with your concern. Please share your complaint number or registered contact number so that my team can get in touch with you. For service related information, call[protected] / [protected] or register your complaint online by visiting www.racold.com. You may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com Regards, Dipti Verified Support Nov 01, 2018 Racold Customer Care's response Dear Bandu, I am yet to receive your details. Please share the same and I will quickly look into your issue. Regards, Dipti Verified Support Nov 05, 2018 Racold Customer Care's response Dear Bandu, As I haven't received your details. Your concern has been closed from our end. Do get back to us in case of any query. Regards, Dipti
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