[Resolved] Racold — non-working of racold cdr water heater.

Kishore Kncbr

from Guntur, Andhra Pradesh

Address:

Guntur, Andhra Pradesh

We installed racold cdr water heater in our residence at flat 402, block 'a' saiteja township, new lic colony, pedapalakaluru, guntur (A. P.) recently. It worked for 10 days only. After 1th day main switch is working (Electricity is coming on socket) but the power light is not coming in water heater. I inspected the switchboard and plug socket which found ok. Kindly to send serviceman to examine the water heater and make it working.

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May 24, 2018

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

Racold Customer Care's response Dear Kishore,

I would like to assist you with your concern. Please share your complaint number or registered contact number so that my team can get in touch with you.

For service related information, call [protected] / [protected] or register your complaint online by visiting www.racold.com. You may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com.

Regards,
Suzane

Verified Support

Apr 20, 2018

Racold Customer Care's response Dear Kishore,

I am yet to receive your details. Please share the same and I will quickly look into your issue.

Regards,
Suzane

Verified Support

Apr 23, 2018

Racold Customer Care's response Dear Kishore,

As I haven't received your details. Your concern has been closed from our end. Do get back to us in case of any query.

Regards,
Suzane