[Resolved] Racold — Rum Replacement | |||
As per the service engineers the solar drum has leakage and they said since it is within warranty period they will replace it with free of cost only service charge to be paid. I accepted for their demands and told them please do it it's been more than a moth they have been dragging and not replacing the drum instead they are increasing the charges and mentioning that the need to pay to the logistics team then the drum will ge delivered from there do will you pay the charges ect... Now if I call them they don't answer instead they switch off the phone. Finally Its been a month that I am not able to use the solar, don't buy anything from RaCold very very very worst product i have several examples like these kinds of issues Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Racold customer support has been notified about the posted complaint. | |||
1 Comment | |||
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Gat No : 264/265/374/376, Chakan-Talegaon Road, Chakan, Maharashtra, India - 410501
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Regards,
Dipti