[Resolved] Racold — Service of instant heater

thaliyalunni

from Chennai, Tamil Nadu

Address:	Thiruvananthapuram, Kerala, 695002
Website:	service of racold heater

I have been an user of this product for past many years and i am in the habit of gifting this heater to inner circle of family and friends during their housewarming ceremony.in fact i have gifted over a dozen of this product due to my faith in the quality of the product.
But my experience with own heater for the last 3 months is horrible. My service person is evading me

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Jul 18, 2017

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2017

Racold Customer Care's response Dear Customer,

We would like to discuss and address your concern. Kindly share your complaint number we will have a call back arranged at the earliest.

For service related information call[protected] or register your complaint online by visiting www.racold.com in 3 simple steps

1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain

Warm Regards,
Team Racold

Verified Support

Jun 08, 2017

Racold Customer Care's response Dear Customer,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

Warm Regards,
Team Racold

Verified Support

Jun 12, 2017

Racold Customer Care's response Dear Customer,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Warm Regards,
Team Racold