[Resolved] Racold — Water heater is not working

Radharani Potluri w/o Ramesh

from Guntur, Andhra Pradesh

Address:

Flat no 505 Happy Homes . Chandramouli Nagar. Ring Road Guntur

Dear sir please send your technical staff to repair the water heater

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Dec 5, 2020

Complaint marked as Resolved

Water heater is not working I think heater coil burnt Kindly send your technical staff to repair the water heater

Racold customer support has been notified about the posted complaint.

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Comments

Radharani Potluri w/o Ramesh

from Guntur, Andhra Pradesh

Please reopen the case
When I am switching the water heater the MCB is tripping.so please send your technical staff to repair the water heater

Racold Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.

For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com

Regards,
Dipti

Radharani Potluri w/o Ramesh's [Complaint's author] reply, Dec 17, 2020

I have received a call from your side 4 days back and told me that we will send technician within 48 hours but till today I have not received any call from your side or technician