[Resolved] Racold Water Heaters — Worst customer service

Randy Rajeev

from Yarada, Andhra Pradesh

Address:	Visakhapatnam, Andhra Pradesh, 530002
Website:	www.1800customercare.com/racold-geyser-india-toll-free-number

I have bought a new racold water heater one month back since the day one onwards i am calling to the customer care for the installation no one is picking up the phone i searched many mobile numbers regarding the racold customer care, even in whatsapp also they were not giving any reply then how could i make install to my water heater very poor service from the racold customer care this is not the way you work.

Was this information helpful?

No (0)

Yes (0)

Jun 21, 2017

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

Racold Customer Care's response Dear Randy Rajeev,

We understand your disappointment and would like to take this opportunity to address the same. Please share with us your complaint number and our team will get in touch with you shortly.

For service related information call[protected] or register your complaint online by visiting www.racold.com in 3 simple steps

1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain

Warm Regards,
Team Racold

Verified Support

May 12, 2017

Racold Customer Care's response Dear Randy Rajeev,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

Warm Regards,
Team Racold

Verified Support

May 15, 2017

Racold Customer Care's response Dear Randy Rajeev,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Warm Regards,
Team Racold